iphone Connecting to the internet serious problem? My apple iphone will not connect to my orange live box. I Have entered in the WEP code it asked for but it still will not connnect. ive tried caps on caps of 0,o’s but nothing is just happening! anyone know what i can do or if there is a free server than i can connect to.

You should first go back to where you got the equipment from and check wih them about your connections difficulty, you may well have to opt for a different set-up. Maybe you could contact the Orange people too and see if they will help you, and of course you may have read the instruction manual for your equipment wrongly, so check it all over again. Then, if you still have no joy…Try another outfit altogether..when it comes to complicated set-ups like yours, go back to simple basics and re-start again.. Hope this helps!

now thanks for  chis she had find the way to solve the problem of connecting iphone with xbox.

” chris  add comment

I just got it to work….found this on another site….. :)

Right, it does work but you need to make sure you do the following:

1) Ensure you have pressed the 1 button on the back of the box for a few seconds to allow it to pair.

2) When you type in the WEP key make sure it is upper case when required. It is case sensitive.

3) I tend to “copy and paste” the WEP key into word and make a print off. You can then cross em out one at a time as you type.   ”

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31 Responses to “apple iphone will not connect to my orange live box”

  1. I have a similar problem in that my iphone will not connect to my orange livebox. I have tried everything the orange advisors have told me too…but still no successs! Which best wireless connection company would be the best to change too?

  2. Try to conect without the spaces in the WEP key, also put the livebox in to pairing mode by pressing the “1″ key just above the rear usb socket, you can also go to the config pages (configuration.adsl) and check the wep key on there is the one you are entering, that happened to me once, and check on the associated devices wether it it already there.

  3. you can buy a different router that supports voip and send the livebox back to orange, it will also cut 2 or 3 quid off your subscription as you have to pay rent for the livebox.

  4. my dad works for orange and you cannot connect up any apple products with the livebox unless you buy a different router what dan said

  5. well, we have 5 macs at home here all connected to our live box.

    I think your problem is down to the access control list, I can’t connect my iphone yet, but ive only had it an hour….

  6. I just got it to work….found this on another site….. :)

    Right, it does work but you need to make sure you do the following:

    1) Ensure you have pressed the 1 button on the back of the box for a few seconds to allow it to pair.

    2) When you type in the WEP key make sure it is upper case when required. It is case sensitive.

    3) I tend to “copy and paste” the WEP key into word and make a print off. You can then cross em out one at a time as you type.

  7. This last comment is correct. I was having trouble but just followed these instructions that Chris Kindly left and it work fine.

    Make sure you hold down button *1 fir long enough until it is clear that it is i pairing mode because I don’t think I was holding it down for long enough before.

  8. Chris you are a star my man!
    that was my exact problem, have been trying to sort it for days tried everything apart from that!
    thanks buddy

  9. Taken from another website, we have been trying for ages but finally got it using this: The Alpha characters ARE case sensitive and MUST be in upper case. Now I know this sounds strange, but I had exactly this issue on my macbook - trust me follow this to the letter - pun intended! Press the shift key BEFORE each alpha character and do NOT use the caps lock. It works - but it did take me 7 attempts of keying in the key before it took it.

    The important part above is about using the shift key and NOT putting auto caps lock on.

  10. hey guys, the way i got my livebox working on my iphone was by simply typing the wep key, no spaces, al in capp loks and before i clciked join, i held down the 1 button on the livebox for about 3 seconds, it all then worked, any questions please email, Thank.

  11. Thanks Guys,

    Have been trying for three days to get this working whilst on my hols in a family villa with livebox. This has worked first time with three second wait.

    Thanks So Much

  12. got this workin on my n95 there now hope 2 get a 3g iphone so hope this works 2

  13. Thanks to all I finnaly can conect to my livebox using this tips but still have problems. After connect the wi fi signal appear on the top of the screen but when I try to use some feature they loading and nothing happens what I can do now?

  14. Wow, Chris, ive been trying this for months! and i have now got it to work! Thanks a lot, You should try working for Apple support team, You are of much more help haha!

  15. had the sammme problem and was on the phone to orange for 2 hours and they didnt have a clue (”welcome to orange this is raj how i can help u” cracked me up) annnnyyywwaayyy figured it out maself, what u do is go into livebox configuration (username “admin” password “admin”) then security, wireless connection and change the channel number to either 9 or 11…. worked for me neway and sometimes it cuts out and what u do then is change it to the other number, for e.g if u were on 9 then it stops connecting change it to 11 vice versa.. hope this helps

  16. Hi Chris, fab work, thats was the same problem i was having, you solved the problem in seconds great work….

    Thanks

  17. Hi I can get my iphone 3g to connect to my orange router. It took about 3 min’s with your tips thanks.
    What I can’t do is send emails from my iphone. Even though I can receive emails can you help?

  18. CHRIS IS DA MAN. After 10 failed attempts, chris (comment 6) sorted me right out. well done mate.

  19. I’ve tried a few times and failed, but I’m 90% sure I’ve just entered something wrong. You really think Apple would have considered a caps lock, as Nokia have done for donkeys years. Holding down that tiny, tiny shift key is a pain in the ass.

    I despise Orange and their pathetic ‘customer service’. I’m counting the days until I can move on to another provider.

  20. this tip didnt work for me. I have tried this pairing before with laptops so I know im doing it right, any other tips?

  21. Awesome cheers Chris! At first I was just clicking safari and then clicking on the wireless network to put the WEP key in, after 5 or 6 attempts I decided to try entering it into the settings tab and it worked! You need to put it in from the following screen: settings > wi-fi > Livebox-XXXX.
    Pressing shift before each alpha character and Holding button 1 for 3 seconds. :)

    Now I just need to work out how to get it to work on EDGE. Any tips would be appreciated ;)

  22. thanx to chris and all the people that confirmed his list i have now got my iphone working on my Livebox

  23. EXELLENT ADVISE THANK YOU VERY MUCH KEEP UP THE GOOD WORK.

  24. Thanks all,

    Ensure you have pressed the 1 button on the back of the box for a few seconds to allow it to pair.

    Then connect and enter WEP/WPA passphrase if set

    This sorted the problem for me!

    Thanks

    Steve

  25. hi just got I phone , and having same problem…not connecting to wifi with my orange live box, so thought check on the net and found this site……..great work for all.

    but please do help me as i still not able to connect my iphone with livebox, please tell me which password i have to put when i phone ask ? is this a long key on the live box ( cle de security ) or some other passwords…….and everyone talking about pressing button 1 on the back for few seconds but i dont have this one on my live box ( mine is new one , the smaller live box ) is this change to others……..i really appreciate if someonhelps me……..cheers to all

  26. Thanks, due to my location and range of livebox I turned off the password. This just left me to press ‘1′ on my livebox as in Chris’ post. Sorted out my iphone straight away (yes, on a livebox).

  27. well done, thanks, problem solved in 30seconds !!
    Thanks again

  28. ahad this is the wifi button on new livebox

  29. Yea only had the iphone 1hr and had loads of trouble connecting it. BUT i’m now connected fine. You need to keep to wep code in uppercase thats what i wasn’t doing the 1st 20 times. You must continually keep pushing the shift key on the iphone and hopefully it’ll work fine. Good Luck. Baz

  30. I always appreciate proper posts like this, it’s pleasing to know I can add another site to my bookmarks and have something to check up on.

  31. Finally got mine working! Just a matter of typing in WEP key (case sensitive) with no spaces! That’s what I was doing wrong!

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