how do you get your Blackberry curve camera to work?-Blackberry camera has been disabled by your system administrator error. I have a Blackberry Curve. When I go on the camera link, it says “camera has been disabled by your system administrator”. What do i do now?

Try to take out the battery while the phone is still on and try it again when it reboots. If you work for a business that provided you with your Curve, it is entirely possible that, before providing you with your phone they disabled some of the media functions on it. If it was your business that disabled these features, you would have to speak to the person in charge of providing employees with phones in order to clarify exactly why these features have been disabled (many companies do it to prevent ‘inappropriate’ use of company time and money). If it isn’t a business phone, and you purchased it under your own name from a service provider, you should take it into the store and ask that they remove any restrictions that may have accidentally been placed on the phone without your consent.

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6 Responses to “How to get Blackberry curve camera to work- Blackberrycamera has been disabled by your system administrator”

  1. “c:\program files\common files\research in motion\apploader\loader.exe” /resettofactory

    This is the exact phrase that should be typed into “run”.

    When you get this message it means that whomever you got the phone from got their phone from their business and they disabled the camera because they feel its innapropriate use of company time. You also probably have the problem of not being able to disable the password feature. the company also does this so in an instance if you lose the phone the phone will be wiped of all information do to incorrext password attempts.

    Just a side note you need blackberry manager downloaded to your computer and you need to make sure that you have the latest software on your phone i believe it was 4.5 for mine.

    Than you have to close all internet browsers as well as blackberry manager, not sure why but they say to.

    Simply connect your blackberry and run that exact phrase.

    This will remove the it policy on your phone, however you may want to make a backup file prior to doing this because you will lose everything on the phone. When it finishes wiping the phone run blackberry messenger and go to back up restore and than advanced and just send over the information you need to such as messages and address book because when you make the backup file the itpolicy is stored in there and if you restore the entire file you’ll be back to the same problem.

    … enjoy

    p.s. And just incase you weren’t sure the parenthesis need to be there when you put that in “run” copy the while phrase

  2. “c:\program files\common files\research in motion\apploader\loader.exe” /resettofactory

    This is the exact phrase that should be typed into “run”. Parenthesis is needed

    When you get this message it means that whomever you got the phone from got their phone from their business and they disabled the camera because they feel its innapropriate use of company time. You also probably have the problem of not being able to disable the password feature. the company also does this so in an instance if you lose the phone the phone will be wiped of all information do to incorrext password attempts.

    Just a side note you need blackberry manager downloaded to your computer and you need to make sure that you have the latest software on your phone i believe it was 4.5 for mine.

    Than you have to close all internet browsers as well as blackberry manager, not sure why but they say to.

    Simply connect your blackberry and run that exact phrase.

    This will remove the it policy on your phone, however you may want to make a backup file prior to doing this because you will lose everything on the phone. When it finishes wiping the phone run blackberry messenger and go to back up restore and than advanced and just send over the information you need to such as messages and address book because when you make the backup file the itpolicy is stored in there and if you restore the entire file you’ll be back to the same problem.

    … enjoy

  3. I just want to ask following
    i have installed on my 8310 blackberry service (connection with enterprise email server etc.) from vodafone.
    will that service be wiped out after exec the command you mentioning above.
    thank you.

  4. Brandon, not wanting to sound dim witted but have to admit…… Could you explain your post a little simpler. I got a little lost. “Run”? Where do I paste that command. Would really appreciate any assistance.. Regards and thanks

  5. i really love the cool features of Blackberry. my hubby and i both have Blakberries and we use it all the time to communicate.

  6. He means ’start’ ‘run’ from the Windows command prompt.(in Win XP)
    c:\program files\common files\research in motion\apploader\loader.exe

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